Wednesday, October 27, 2010

Moisture Soothe – great for rosacea, red sore skin and very dry skin

Our lovely moisturiser cream which has been called KT Cream for the last five years (KT are the initials of the customer we developed it for) is now on general ‘release’ and has its very own name and proper label (oh, the heady heights!):  Sensiderma Moisture Soothe.

KT has very dry, super-sensitive skin and came to us some years ago as she was at the end of her tether. The cream she had been able to use had been discontinued (a familiar tale) and she was desperate. After lengthy trials, we finally found a formulation to work for her and she has been using it ever since with great success. About 18 months ago, we started trialling the product among our other customers as we realised its soothing and cooling properties made it idea for rosacea prone skin or skin prone to redness or flushing. It is also ideal for those skins which do not respond well to very creamy moisturisers or lotions. It has an almost gel-like look and feel, meaning it is very easily absorbed and does not just sit on the surface of the skin.

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Queen Sensiderma Moisture Soothe, 50g £14.95

We are also in the process of trying out a new mascara formulation as, while our Queen Mascara proves successful for many customers, there are some who still find they react to it. As we know how heartbreaking it can be to not be able to wear any make-up at all, we are always really keen to help try and find a solution. So, watch this space….

We have just had some lovely feedback about our Sensiderma Rich Hand Cream. A customer bought some for the first time last week and writes via email:

“…the rich hand cream has already proven to be a top product. Usually even sensitive hand creams make my skin red and sore and with patches where the skin splits and bleeds it stings and itches (attractive right!) but on my first few trials of the Sensiderma Rich Hand Cream I feel nothing but moisturised skin which is fantastic. It was also a pleasure to open the little tub and have no instant perfumed pong attack my nostrils – it smells of nothing, which I think is great. I am looking forward to rescuing my hands this winter!”

It is a great product and non-greasy which is essential. There is nothing worse than slathering on hand cream only to find you can’t do anything without casting oily fingerprints everywhere!

Well, that’s enough trumpet-blowing for one day. Today’s product of choice seems to be Sensiderma Rich Cleanser with one customer remarking while placing her order: “I do try other things from time to time (you know what we women are like) but I always come back to Queen.”

The Queen Team

Friday, October 15, 2010

Queen cream voted ‘Best for Sensitive Skin’

It has been far too long since we last posted but, with our move out of the way and everything working smoothly (famous last words!) at our new factory and office, it is high time we got back on the blogging bandwagon.

We moved back in the summer to our new premises in Uckfield in East Sussex where we have a little bit more room to manufacture our products and some road frontage. While our previous location on a rural industrial estate was divine from an aesthetic point of view, it was a nightmare to get to last winter with the heavy snow which really did hamper operations. Also, it wasn’t great for local customers wishing to drop in and buy or try our range of skincare and make-up products for sensitive skin. Now, we are in much more accessible location with good customer parking and a communal foyer/reception area where we can display and sell the products.

Our new telephone number is 01825 768 845 and our address is: 60-64 Framfield Road, Uckfield, TN22 5AR. We share the building with a fabulous campervan rental company called CJs Campers (www.cjscampers.com). They not only rent out VW campervans for holidays and weekends but also make bespoke fittings for them and offer servicing too. Our favourite camper is currently Gilbert although Kevin is running a close second. If you are interested in renting a campervan and live in Sussex the south east or even London (they will pick you up from the station!), get in touch with clare@cjscampers.com.

Aside from the move, the big excitement has been our appearance in Good Housekeeping Magazine’s November issue (out now!) in which they did a review of 100 moisturisers. Their panel of testers voted Queen Sensiderma Renew & Refine cream best for sensitive skin with tester Karen saying: “Usually I have red patches around my nose and on my cheeks that I have to cover with foundation but since using this product I’ve been leaving home without foundation for the first time in years.”

Sensiderma Renew & Refine is our anti-wrinkle cream for sensitive skin and has become a real favourite among Queen customers since its launch 18 months ago. Read the review for yourself – the article has recommendations for all skin sorts and conditions so it is worth getting a copy of the issue. The Queen review is page 146!

 

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With Theatrical Cleansing Cream and our Moisturiser proving to be flavour of the day today, it’s time for us to get the orders packed up and shipped out.

Oh, one more thing..Queen products are now available to buy via Amazon. All of our skincare features and our trial sizes too so it’s a great opportunity to stock up on sensitive skin creams and lotions while doing your other shopping too! Visit Amazon.co.uk.

Have a great weekend!