Gosh, it's been rather busy here at Queen, so much so that we haven't had time for much other than manufacturing and dispatching orders. Not that we are complaining, you understand.
Our second batch of Sensiderma Renew & Refine, our anti-wrinkle cream for sensitive skin, has hit the shelves and customers are already re-ordering. Writes one by email:
"I am LOVING it particularly the fact that it makes my skin feel all soft and, dare I say it, plump."
And the praise has not been reserved for Renew & Refine alone. Oh no. One new customer called last week to place an order and told us that Sensiderma Rich Cleanser left her skin feeling: "all velvety, like baby skin, I can't think of any other way of describing it." Another said of Queen Skin Cream (that old stalwart!): "It is just gorgeous, what amazing stuff." She was also after some more Sensiderma Rich Cleanser and said she would be "working her way slowly through the Queen range after discovering it at John Bell & Croyden on a recent trip to London".
Sales have also been perky at John Bell & Croyden (lovely pharmacy on Wigmore Street in London). Medicated Cleansing Lotion and our Moisturiser have been the big favourites although they are almost out of Theatrical Cleansing Cream too. So are we for that matter so that's a priority over the Christmas break.
Sorry if we sound like we're bragging but if we don't tell the world, noone else will! May as well continue with the own trumpet blowing to say that one new customer has defected to Queen from the Ella Bache range. I was only writing the other day about how we may benefit from customers moving away from super-expensive ranges to products which are good value but just as good, if not better, in terms of their effectiveness (i.e. Queen!). Mind you, we are not complacent in thinking that customers won't look for cheaper alternatives to Queen. This is clearly a possibility, although of course there is no alternative in our minds, which is why we are determined to hold prices for as long as possible despite the cost of everything else increasing. We haven't actually increased our prices for two years.
Well, we just wanted to touch base to show that we are still very much alive and kicking. If we don't get a chance to post before the festive season starts, have a great one and see you in 2009.
The Team at Queen
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